Membership Payments and Registration Flow
Overview:
When membership payments are enabled in Jumbow, the registration process includes an integrated payment step. This ensures that only members who have completed their payment are added to the admin panel with a Paid status. Admins retain control to manually approve or reject registrations if this option is activated.
Process Flow:
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Member Registration via App
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A prospective member downloads or opens the Jumbow (White-labeled) mobile app.
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They initiate the registration process by entering basic details such as name, email, and contact information.
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Selecting a Membership Plan
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During registration, the user is prompted to choose from available membership plans (e.g., Monthly, Annual, Premium).
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Plan options and pricing are configured by admins in the platform settings.
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Making the Payment
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After selecting a plan, the member is directed to pay using UPI.
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The UPI payment is linked to the QR code uploaded in Settings → Payment Settings.
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Members scan the QR code and complete the payment from their preferred UPI app (e.g., Google Pay, PhonePe, Paytm).
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Payment Confirmation and Status Update
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Once the payment is completed successfully, the member’s profile is automatically created in the admin panel under the Members tab.
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Their Membership Status is set to Paid.
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Admin Approval (Optional)
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If manual approval is enabled, admins will see new registrations in a Pending state.
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Admins can:
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Approve – Finalizes the registration, granting the member full access.
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Reject – Declines the registration, optionally providing a rejection reason.
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Best Practices:
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Ensure the UPI QR code in settings is current and linked to the correct account.
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If manual approval is used, review new registrations daily to avoid delays.
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Keep membership plans clear and transparent to reduce payment disputes.