Managing Membership Coupon Codes
Navigation Path:Members → Coupon Codes
Overview:
The Coupon Codes section allows admins to create and manage promotional codes for membership plans. Coupons can be used to offer fixed-amount discounts or percentage-based reductions, helping attract new members, reward loyalty, or support special campaigns.
When to Use:
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Running seasonal or festival membership promotions.
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Offering discounts to specific groups, such as students or early registrants.
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Providing incentives for bulk registrations or renewals.
Viewing Existing Coupons:
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Navigate to Members → Coupon Codes.
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The coupon list displays:
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Coupon Title – The name or purpose of the promotion (e.g., Summer Sale 2025).
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Code – The unique code members will enter to receive the discount.
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Assigned Plan(s) – Which membership plan(s) the coupon applies to.
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Expiry Date – When the coupon will no longer be valid.
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Usage Count – How many times the coupon has been redeemed.
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Creating a New Coupon:
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Click Add Coupon.
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Fill in the following fields:
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Title – Internal name for identifying the promotion.
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Code – The exact code members will enter during registration or renewal.
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Discount Type – Choose between:
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Fixed Amount (e.g., $10 off)
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Percentage (e.g., 20% off)
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Valid From–To – Set the start and end dates for the coupon’s availability.
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Assign Plan – Select the specific membership plan(s) the coupon applies to.
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Click Save & Activate.
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The coupon will now appear in the list and be available for members to use.
Best Practices:
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Use clear, memorable codes (e.g., WELCOME20, SUMMER25).
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Always set an expiry date to create urgency and limit misuse.
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Monitor Usage Count to measure campaign performance.

